Privacy Policy

This Privacy Policy describes how Tavmia.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our online store's website.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as your “Personal Information”.

　

See the list below for more information about what Personal Information we collect and why.

　

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site, for example a live cart.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site's performance.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or marketing pixels.

• Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and your phone number if provided to us.

• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

　

We share your Personal Information with service providers to help us provide our services and fulfill our specific contracts with you. For example :

　

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information by visiting this website.

https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our given legal rights.

As described above, we use your Personal Information to provide you with targeted ads or marketing communications of interest to you.

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products through our emails.

The pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following list :

• Your complete given consent to us;

• The performance of the contract;

• Compliance with our legal obligations;

• To protect all of your vital interests;

• To perform a task in the public interest;

When you place an order through the Site, we will retain your Personal Information for our records forever unless and until you ask us to erase this information. For more information on your right of erasure, please send us a message via email.

　

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include the following list :

　

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours real-time.

• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days real-time.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a few numbers of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your overall browsing experience better by allowing the website to remember your actions and preferences like login information.

　

This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

　

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

　

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible or even usable.

　

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

　

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your personal web browser.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons we may potentially have.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email directly.